Accidental Damage Waiver & Deposits
An accidental damage waiver of £8.00 is applicable to all outfits. A holding deposit is required on single person hires and any children’s outfits. Please note – our insurance does not cover children’s outfits.
Terms & Conditions of Hire
Incorrect supply must be notified as soon as possible. Claims of incorrect supply will not be entertained on or after the wear date.
Where outfits are returned in poor condition involving specialist cleaning or repairs, the cost of such cleaning and repairs will be charged for unless covered by our accidental damage waiver.
We will require details of a credit or debit card as security against loss of items or late returns.
Items not returned by the arranged date will be charged on a daily excess rate of £5.00 per item. Non-return of any items will be charged for at the replacement cost. The hirer is totally responsible for items hired.
Full payment, in the case of wedding parties is required no later than two months before the event. For individual outfits full payment is required at the time of booking unless other arrangements have been made.
Please note that due to increases in manufacturing costs we regretfully have to apply a surcharge for all stock items above 52 inch chest and 48 inch waist. Please contact us for more details.
Groom Goes Free Offer
It’s your big day and we don’t want it to be your big expense! So, Penguins will pay the suit hire cost for one member of wedding parties of 5 or more!*
*Adult groups only. Minimum 5 months notice required
Question? Ask Gerald
As the 7th generation of Newcomb to run the business there isn’t much Gerald doesn’t know! Ask your question below or call 01634 843046